Egypt Zones accountACCOUNT

MIS


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Education: 5
Experience: 5 years
Relocation: Yes - Internationally

Industry Experience
3 years Information Systems/Technology
2 years Customer Service

Career Objective

I am determined to be part of this organization, which can make me a better professional, and to let me achieve self-satisfaction. I shall be successful because I believe that success is doing not wishing.

Professional Experience

Saudi Cable Co.:
Saudi Arabia
Worked in Customer Service - Documentation Expeditor and some of core responsibilities are listed below:
• Providing customer service regarding collection issues, process customer refunds and review account adjustments, resolve
client discrepancies.
• Prepare the required documents are in line with the order requirement prior to submission to customer.
• Prepares update status reports on daily basis and follow-up with the concerned department and ensure timely delivery of
required documents.
• Prepare and maintain daily status reports for the required activities for reference and control purpose.
• Establish and maintain effective and cooperative working relationships with Customer.

S.A. Engineering :
Pakistan
Worked as MIS Coordinator some core responsibilities are listed below:
• Develops & implements a master plan for frequency of equipment replacement to match the relative pace of technology
• Develops and presents training on new technology for employees as needed.
• Researches new products for information management, technology upgrades and innovative improvement
• Serves as system administrator and resolves system problems experienced by employees in a punctual method.
• Keeps Informed on new technologies and implementation strategies.

SEWA-MOTOR’S :
Pakistan
Worked as in Sales Administrator some core responsibilities are listed below:
• Maintaining client’s records properly & in professional way.
• Contact potential clients to assess their individual needs.
• Develop comprehensive proposals for clients.
• Maintain accurate up-to-date sales estimates
• Provide support to existing customers as well as establishing new customers.

Eductation

Master’s :
MBA (Master In Business Administration)
Specialized In:
MIS (Management Information System)

Graduate :
B.Sc. (Statistic’s, Economics & Mathematics)

Intermediate :
I.C.S. (Intermediate in Computer Science)

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