IT , technical support team leader
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Education: 4
Experience: 10 years
Relocation: Yes - Internationally
Career Objective
My fundamental role is to help my team to work together and get the best results. - Organize my team and its workload and make sure performance is kept to a really high standard. - delegating tasks,completing paperwork, and handling complaints
Professional Experience
9 Years Experience in IT
* V.Good Experience Of Microsoft Windows 2000&2003 Server Installation , Maintenance ,
Troubleshooting, Domain Issues.
* Microsoft ISA Server.
* Familiar With Microsoft Exchange Server 2003, Administration & Backup.
* Windows Server Update Services (WSUS).
* Microsoft Systems Management Server 2003 (SMS).
* MS-Windows, MS-Office Latest Versions.
* Network Cabling Issues.
* Support For Clients Using Remote Desktop & Dameware Application.
* V.Good Experience Of Backup & Antivirus Applications.
* Laptop & PC Operating Systems Installations & Data Recovery.
* V.Good Experience Of Hard & Software.
* CRM (Customer relationship management )
* IBM & DELL
Eductation
B.Sc. Information Systems from Higher institute for specialized technological studies
Certification
MCP , MCSA
Additional Information
attend ITIL course
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