suitable for any possition

To achieve a position in a professional environment that can effectively utilize my knowledge and hands-on experience that offers opportunities for development and to be successful in those challenging tasks that are given to me

 Sufficient experience in money exchange Industry. Knowledge in different clerical works, sales, foreign currency exchange, retail banking.
 Excellent customer relations and customer service skills Fluent in English both written and oral.
 Proficient in use of e-mail, MS application, with good typing skills.
 Works well under pressure, resolve issues, achieve goals and objectives, and has the ability to perform multi-tasks


 Provides excellent customer service, handling multi-currency transactions.
 Process Outward telegraphic/electronic transfers, wire transfers and various instant on-line / inter-net based transfers.
 Pay-out domestic and international incoming remittances.
 Attend to customer's complaints, inquiry and needs.
 Balance daily work in accordance to established policies and procedures set by the company.
 Build customer loyalty through courtesy and friendliness.
 Promote to customer services and products, via customer education and cross-sell referrals.
 Follow fraud prevention and security procedures and strictly abide by the UAE Central Bank regulations against Money Laundering and Terrorism Financing

 Bachelor of Commerce (Course continuing) Kannur University, Kerala, India)
 Higher Secondary (12th Grade- Board of Public Examination Kerala, India)
 Secondary School (10th grade- Board of Secondary Education, Kerala, India)

 Diploma in computerized accounting from G-Tech computer centre, Kerala
[Tally, daceasy, Peachtree, wings & task]

 Punctual, disciplined and energetic employee with ability to work under tremendous work pressure and busy schedules.
 Ability to be adaptive and willing to cooperate in teamwork under great leadership.
 Energetic and with pleasing personality and manners.
 Good internet personal and communication