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Education: 4
Experience: 6 years
Relocation: Yes - Internationally
Career Objective
I have the will to succeed, and the commitment to put in the hard work. My success is a direct result of my initiative and willingness to learn and adapt, no matter what the circumstances.
Professional Experience
2008 Mar – Till date
System Administrator
• Develop MIS System, Application and Standards for seamless Travel Operations, basic continuity and manage growth in ANTA Group.
• Technical support for inbound travel software for FIT
• Technical support for the B2B online reservation portal
• Ensure support services provide to each ANTA branches and core activities. ( Over 150 workstations )
Branch offices: Jebel Ali, Naif, Al Qouse, Deira, Ajman, Ras Al Khaima, Fujairah & ETA Ascon.
GSA Air Lines: Thai Airways, Air India Express, Air China
• Etravel2000 Automation enablement for enhanced basic performances.
• Vendor management.
• Hardware Assessments.
• Service standards / IT security.
• IT learning & development for all ANTA staff.
• Installation, configurations and troubleshooting LAN/ Sabre, Galileo, Amadeus workstations under WindowsXP /Windows Vista.
• Documentation and maintain Company hardware
• Single contact point for Etisalat / Emquest and other IT vendors
Awards: awarded by abcd (above and beyond the call of duty) award for the year 2008.
2005’ Oct –2008 Mar
IT Officer ( Apart from the designated work)
Description:
• Supervise the development of the company website and implementation of the online flight search engine (http://www.safarez.com) & payment gateway.
• Installation of Hardware, Software configuration and troubleshooting Email & internet connections on Sabre, Galileo, Amadeus workstations.
• Configuration, troubleshooting of MS Outlook & Outlook express with POP3 settings
• Support staff on MS Office & MS PowerPoint presentation creations
• Designing corporate banners & flyers
Projects:
• Company website with the online flight booking system & payment gateway.
2005’ Oct –2008 Mar
Events Coordinator for Russian & CIS markets (Designated)
ANTA Holidays/ Events (ETA Ascon/ Al Ghurair company)
Bu Haleeba Plaza, Al Murraqabat, Dubai. UAE
• Events Organizer for the inbound groups from Russia & CIS.
• Ground handling.
• Company representative for the Russian and CIS exhibitions
• In-charge of all marketing materials/collaterals for these markets
Conceptualization/Design/Layout to Printing
Eductation
Bachelor of Engineering
Computer and Information Technology
D.I. Mendeleev University of Russia
1997 – 2002
Specialty Fields of Study:
1. Computer Hardware Engineering
2. Electronic Engineering & Electronics
3. Business Application Programming
4. Software Documentation
5. Information Automation Systems (CRM)
6. Database Technology
7. Internet Technology
8. Network Setup, Management & Troubleshooting
Certification
Advanced Diploma in Computer Studies
Lanka Data Bank, Centre for Statistics & Computer Training
1993 – 1994
Diploma in Desktop Publishing
The Golden Key Institute of Information Technology Ltd.
2007
Diploma in Web Designing
The Golden Key Institute of Information Technology Ltd.
2007
CCNA
Successfully completed the CCNA course & preparing for the exam
Zabeel Institute – Dubai
2007
A+ / MCSA
Self studying for the upcoming examination.
Galileo Core System
Emirates Aviation College
2007
Sabre
Emirates Aviation College
2009
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