security manager- account manager
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Education: 4
Experience: 14 years
Relocation: Yes - Internationally
Career Objective
Achieving my own career goals by obtaining a challenging position in multi-national company where opportunities for learning and scope of rapid growth and development exist and improve my technical, interpersonal, and leadership skills.
Professional Experience
WORK EXPERIENCE
Account Manager, Integration Services & Technologies (IST), October 2009 - Current
„h Responsible for finding selling opportunities for call center solutions in the following sectors (Telecom, Oil & Gas, Education, General Business, Government, Banking, Airways, and shipping).
„h Researching the African market for possible Call Center opportunities
„h Managing accounts beginning from contacting customers and presenting solutions till the successful closure of the account
„h Coordinating between different project teams to meet the customers¡¦ requirements
„h Acting as a consultant for the customer by identifying possible areas of improvement in the contact center area
„h Working under pressure to meet customers¡¦ aggressive deadlines
„h Understanding new technologies and present them to customers.
„h Currently Responsible forprojects management with following up to finish the projects.
( Logistics ¡V Collection for all the company projects).
_seccurity manager for Madenty club - Talaat Mostafa Group.
_Marketing Manager - city trade for services
Eductation
Military Academy for Sciences
Degree: Bachelor of Military Science
Graduation: Very Good
Graduation Year: 1998
Retired from Army: 2009
Certification
Courses & Training
„h Sales Diploma from Cambridge College
Degree: Graduation in Diploma
„h Cisco Sales Expert (CSE)
„h Communications and Negotiation skills
Attended Programs:
Work force management
Cisco Unified Contact Center solutions
VPI (Voice Print International) voice recording.
WORK EXPERIENCE
Additional Information
„h Very Good in Microsoft office (Word, Excel, Power Point)
„h Excellent user of Internet
LANGUAGE SKILLS
„h English: Very Good command of both written and s„h Excellent interpersonal skills; ability to work well with others in both supervisory or support staff roles
„h Proven ability to work effectively in teams.
„h Ability to quickly pick up new knowledge.
„h Superior ability to achieve immediate and long term goals.
„h Self motivated
„h Self-starter and strong willed achiever, cooperative and valuablepoken.
„h Arabic: Mother Tongue INTERPERSONAL SKILLS
Marital Status: Married
Other ¡V Related Data:
„h Willing to relocate and travel
„h Hold a valid driving license.
„h All documents are available to be presented at request
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