Customer Services/Marketing Specialist

Searching for an excellent career opportunity in a reputable company to enhance my experience.Using the knowledge acquired through my education,but more important is building on that knowledge base,&being able to gain more experiences.

• I worked as a customer service representative(call center) in CIT for one year.
• I worked as well in Ameco Tech for 6 months as tele-marketing agent in US account “LocalBizHelper”.
• Also I worked in Ecco as Verification Specialist in US account for 3 months.

• Then I changed my career path and worked in Pioneer International Schools as Social Studies and English teacher in the American Section for 6 months for grades 1&2.
• I worked after that in MSE for 4 months as an English Co-teacher for K.G.
• Now I’m still working in Vodafone UK as customer service agent “call center” for almost 2 years.

• 2005-2006 Secondary - finished high school :

High school degree from AL Ola Language Schools-Literary Section

• Graduated From:

The Faculty Of Arts, English DPT - Ain Shams University . (Graduation 2010)

• Good knowledge of Win XP.
• Good knowledge of Excel and internet browsing.
• Good knowledge of Microsoft power point.
• Good knowledge of Microsoft word. ( I.C.D.L COURSE )
• Communication skills course at “ Zedny center ”.
• Customer service ''call center'' course.

• Ability to work in team under pressure while maintaining respect .
• Enthusiastic .
• Flexibility.
• Honest .
• Accurate .
• I manage my time well and can concentrate on multiple projects at once.
• I am responsible and considerate.
• I communicate well and able to interact well with others.
• I take responsibility for my actions and am solutions-oriented.
• I am eager to take on new experiences.
• I am trustworthy.
• I am innovative, dynamic and confident.