I wish to offer my candidature for the post any suitable position in your prestigious Organization. I have very good experience in hospitality indust.
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Education: 5
Experience: 8 years
Relocation: Yes - Internationally
Career Objective
Seeking a rewarding and challenging career in an organization where I can apply my skills. My determination combined with dedication, I will maintain the same confidence the organization I will join.
Professional Experience
• Working as Duty Manager / Friday Manager – Department Head where as my current jobs were as follow:
Inspection guest room and all departments one by one.
Observe and monitor worker performance to make sure that company rules and procedure are being followed.
Manage and maintain the whole shift and operation.
Resolve customers complain, mail delivery and prepare reports.
Inspect hotel for cleaning and appearance.
Assign duties to workers and schedule work activities / shifts.
Analyze financial information and create reports for owners.
Rounding around the hotel and inspection all outlets and FLS issues
InterContinental Jeddah
IT – Supervisor / Coordinator
July 2005 to July 2010
Worked as a IT - Supervisor / Coordinator, where as my current jobs were as follow:
24\7 technical support of guest Internet facilities 350 Rooms, LAN connection and W.less
Provide Internet Development training all FO colleagues
Upgrade of Civil soft and FBM
Worked as a FO Coordinator / Administrator:
Job Scope:
Worked and support in FO - Opera
Worked and support in FBM and Civil soft (HR and Payroll System).
Top PCR enroller of 2nd quarter 10.
Fully implemented the I’Q and I’ Arrive project.
Worked and support in Microsoft Office and maintain all computers and printers of Department.
Training coordinating, Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member - 60 FO colleagues.
Inventories maintaining, Attendance and Scheduling for all Departmental colleagues.
InterContinental Taif (Task Force)
Reception Cashier
July 2006 – Oct. 2006
Worked as a Cashier & Receptionist on Opera PMS
Worked as a Reservation Agent
Night Auditing
Dabistan Schools (READ Foundation), Pakistan
Principal of School (Self Business)
Dec. 2003 to July.2005
Administration School
Manage and maintain staff /student and building.
Teaching Computer / Math / English skills to the student
Eductation
Education
MBA from Karachi Pakistan, 2003
B.Sc (major Computer Sc) in Mathematics & Statistics from University of Karachi,2000
HSC (pre Engineering) from Allama Iqbal College, 1998
Certification
Trainings & Workshops
Cross exposure in IT Department Nov. 2007 to July 2008
InterContinental Experience
Wining Ways
PCR & Ambassador loyalty cards
Cross exposure in Reservation and Housekeeping from IC Jeddah
Cross exposure in Finance and Material Departments from IC Jeddah
IQ training
I Arrive training
Selling With Extra Efforts Together (SWEET)
Physical Fire Fighting training
Be My Guest & Guest Courtesy
Quality Management System (QMS)
Three month Internship from Nation Bank of Pakistan.
Cross exposure in Reservation and Night Auditing from IC Taif
Principals workshop from Rural Education and Development (NGO’s)
Additional Information
Trainings & Workshops
Cross exposure in IT Department Nov. 2007 to July 2008
InterContinental Experience
Wining Ways
PCR & Ambassador loyalty cards
Cross exposure in Reservation and Housekeeping from IC Jeddah
Cross exposure in Finance and Material Departments from IC Jeddah
IQ training
I Arrive training
Selling With Extra Efforts Together (SWEET)
Physical Fire Fighting training
Be My Guest & Guest Courtesy
Quality Management System (QMS)
Three month Internship from Nation Bank of Pakistan.
Cross exposure in Reservation and Night Auditing from IC Taif
Principals workshop from Rural Education and Development (NGO’s)
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