I.T SUPPORT ENGINEER HAVING FIVE YEARS OF U.A.E EXP.

5 years experienced I.T Specialist looking for a position that requires working on planning IT Architecture, designing/building Cisco infrastructures and IT administrations to perform my best experience and skills.

Updating and monitoring I.T user accounts

Managed and administered the CISCO equipment’s installed in the organization
Worked in coordination with the team members in completing the projects assigned
Offered desktop support to the users and employees in the organization facing problems of network, firewall etc.
Configured the routers, VLAN for the clients and held responsibility of maintaining it
Performed advanced troubleshooting and diagnostics for the clients
Offered 24×7 support to the end users and sorted their problems related to network online and through calls
Maintaining up to date Antivirus levels on all machines company wide
Managing and monitoring of backups in multiple location
Liaising and meeting with external suppliers of I.T services
Producing reports for senior managers
Troubleshooting technical problems and implementing solutions
Responsible for the fast and accurate troubleshooting of reported faults
Providing technical support via helpdesk system for a wide range of internal and external applications
Purchasing of I.T equipment and software in line within agreed budgets.
Sound supporting knowledge of ORACLE E_BUSINESS SUITE.

MASTERS DEGREE IN COMPUTER SCIENCE FROM UNIVERSITY OF CALICUT INDIA
BACHLERS DEGREE IN COMPUTER SCIENCE FROM UNIVERSITY OF CALICUT INDIA

CCNA FROM CISCO

SOUND KNOWLEDGE OF SYSTEM ADMINISTRATION