Tourism Account Manager

Seeking a challenging position within my field of knowledge; whereby I can utilize my academic background as well as my communication skills, experience and ability.

- Handling and organizing all groups and individuals, proposals and reservations from all over the world. (Hotels, Nile Cruises, restaurants, guides, cars, Air tickets and sleeping train).
- Preparing tariff in Euro and USD for the markets we are dealing with.
- Preparing quotations, invoices and following up the collection operations.
- Dealing with Turkish, German, Cypriot, British, Australian, Canadian, American, South African, Gulf, Middle East and East European markets.
- Negotiating with the suppliers such as hotels, getting the best price from them.
- Responsibility for the correspondence with our Active Travel Agents.
- Responsibility for the travel and tourism services provided to the customers.
- Handling Conferences.
- Following up on all the daily operations with the operation section of our department.
- Resolve customer complaints regarding service.
- Developing ideas for promotional offers during low season.
- Good relationship with sales team of hotels and Nile Cruises.
- Sending approaches to the Agents to win new business.
- Tailor made for different packages.
- Coordinate and organize files.
- Handling outgoing trips to Turkey and France.

• Degree: Faculty of Archeology
• University: Cairo
• Major: Egyptology
• Grad: Good
• Graduation year: 1999