Curriculum Vitae

A competent professional experience more than 8 plus years as a senior Customer Support Engineer, I.T Executive in Computer/Networking related areas. Also experience in Project Execution, Network Management and Remote Desktop Support.

„u Comprehensive understanding of project management life cycle including designing & execution of Project Framework, Scope Management and Time & Cost Management.
„u Specialist technical experience, ideally within IT infrastructure, service and support management.
„u Experience in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
„u Deploy architecture for infrastructure, servers, & PCs with in the specific SLA
„u Strong exposure in installation & configuration of workstations, maintenance & troubleshooting and network user management on multiple platforms as governed by communication protocols.
„u Ability to install, configure and maintain complex networks and related hardware & software; deft in delivering LAN/WAN connectivity and client / server / database-related applications.
„u Adept in guiding technical & application support teams on administration, installation and technical support of client hardware, software, peripherals and networked systems.
„u An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving, organizational abilities with a flexible & detail oriented attitude.

S.S.L.C. Karnataka Secondary Education Examination Board, Bangalore.
P.U.C. in Science (Computer Science P.C.M.B) P.P.COLLEGE ADMAR MUT, Udupi Dist.
Hardware Engineering (MANIPAL INST. OF COMPUTER EDUCATION, Mangalore)
MCP (EVERNET TECHNOLOGIES TRAINING DIV., PADUBIDRI, UDUPI DIST.)
Diploma in Computer Science & Engineering [3Year¡¦s] (N.R.A.M. Polytechnic, Nitte, Karkala, Karnataka)

„u CCNA, [CISCO CERTIFIED NETWORK ASSOCIATE]
„u ESD AWARENESS COURSE CERTFICATE FROM ACER
„u ASP TRAINING FROM ACER
„u TESSARACT APPLICATION TRAINIG FROM MOTOROLA
„u MOTOROLA HAND HELD SCANER AND TABLET PC TRAINING OBTAINED WITH CERTIFICATE
„u MOTOROLA TECHNICAL SERVICE CERTIFICATE YEAR 2012 APRIL
„u BLACK BERRY MOBILE SERVICE TRAINING OBTAINED FROM EMS (Emitac Mobile Solution)
„u ZEEBRA PRINTER TRAINING CERTIFICATE EXAM 2011 ¡V EMEA.
„u SAMSUNG PSG TRAINING CERTIFICATE
„u CUSTOMER SUPPORT TRAINING, CERTIFICATE OF ACHIVEMENT FROM TURNING POINT
„u Game Network Installation Trained By CT EUROPA & Coin- Tech Barcelona Spain
S.S.L.C. Karnataka Secondary Education Examination Board, Bangalore.
P.U.C. in Science (Computer Science P.C.M.B) P.P.COLLEGE ADMAR MUT, Udupi Dist.

ľ Samsung PSG Technical Training at Dubai 2010
ľ Zebra Printer Technical Training at Dubai 2011
ľ Customer Support Training at Turning Point, Dubai in 2010.
ľ Samsung PSG Technical Training at Dubai in 2009 and 2010.
ľ ACER ME, TECHNICAL TRAINING Dubai.
ľ ACER ME, ASP TRAINING Dubai.
ľ MOTOROLA IPAD, PDA, hand held computer device..etc.
ľ Photoplay Touch Screen Computer Playing Machine Oman.
ľ Installation of Game Server, File Server and POS Oman.