SENIOR DOCUMENTATION/PROCESS ENGINEER
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Education: 4
Experience: 8 years
Relocation: Yes - Internationally
Career Objective
Technical Documentation/Information Security/Project Managemenet
Professional Experience
• Currently working as IT Officer – Technical Documentation with M.H. Alshaya Co WLL, Kuwait. Period: Dec 2011 till date
• Worked as a Senior Software Engineer – Documentation and Process Management at UST Global Pvt Ltd, Technopark, Trivandrum, India. Period: Mar-2010 - till Sep 2011
• Worked as a Senior Technical Writer & Team Lead at SunTec Business Solution, Technopark ,Trivandrum, India. Period: Feb-2006 – Mar 2010
• Worked as a Contract Trainee Engineer at Pacific Internet, ITPL,
Bangalore, India. Period: Feb 2005 – May 2005
Eductation
BACHELOR OF ENGINEERING in INFORMATION TECHNOLOGY
Additional Information
Profile Summary
• 8 years of professional experience in Technical Documentation including Process Management and SQA exposure
• Strong expertise as an individual contributor in managing critical documentation projects
• Vast experience in project management and leading a team of multiple technical writers
• Experience in conducting technical interviews for recruiting technical writers to set up documentation teams across accounts
Professional Experience
• Currently working as IT Officer – Technical Documentation with M.H. Alshaya Co WLL, Kuwait. Period: Dec 2011 till date
• Worked as a Senior Software Engineer – Documentation and Process Management at UST Global Pvt Ltd, Technopark, Trivandrum, India. Period: Mar-2010 - till Sep 2011
• Worked as a Senior Technical Writer & Team Lead at SunTec Business Solution, Technopark ,Trivandrum, India. Period: Feb-2006 – Mar 2010
• Worked as a Contract Trainee Engineer at Pacific Internet, ITPL,
Bangalore, India. Period: Feb 2005 – May 2005
Tools Used
Microsoft Office, Adobe FrameMaker 6.0 - 9.0 (including Adobe TCS), SnagIt 7.0 - 9.0, RoboHelp, Microsoft Visio
Documentation Deliverables - Worked
Developing API Manuals, Product User Manuals, Administration Manuals, Troubleshooting Manuals, Monthly Business Review Documents, Process and Project Management Documents, Metrics, Training Presentations, Online Wiki and Functionality Description Documents.
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