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Senior bank teller 7 years


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Education: 4
Experience: 7 years
Relocation: Yes - Internationally

Industry Experience
7 years Customer Service

Career Objective

Seeking a prominent position at a managerial level in a well established progressive organization which will make best use of existing skills and qualifications enabling further personal and professional development.

Professional Experience

*Dec 2005 till Dec 2010:
Working as a teller in CIB Holding the following responsibilities:
• Ensure the correct receipt / payment of cash and accurately credit / debit the customers account and acknowledge the receipt to the customer.
• Sell and buy traveller’s cheques, issue demand drafts and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc.
• Provide any other service as directed to support the overall banking operations of the branch.
*Jan 2011 till Nov 2012:
Senior Teller in CIB holding the following responsibilities:
• Responsible for the efficient operation of the branch teller area by ensuring the accurate settlement of tellers, branch, ATM, vaults, coin machine and other negotiable on a daily/weekly basis along with monthly audits.
• Perform teller function as needed which includes cash/non cash transactions.
• Provide any other service as directed to support the overall banking operations of the branch.

Eductation

University Education:

Cairo University, Faculty of commerce. 2000 till 2004
Grade: good

Certification

*Berlitz certificate for attending the basic business skills acquisition program sponsored by the future generation foundation during the period from Aug 2004 to Dec 2004.

*CIB certificate in liabilities growth in Jul 2010 in both 2 branches at CIB.

Additional Information

Professional training
• Anti-money laundering courses
• Anti – forgery courses
• Service quality program.
• Improving Communication Skills course.
• Cil insurance company expert training course.
Further skills
I.T. Proficiency: Word, Excel, PowerPoint, Publisher, Internet and Email
Related Job programs: Cashier sys, Midas and T24 system
Languages: Fluent in Arabic (mother tongue) and fluent in English (written and spoken)

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