Order Fulfillment Representative

Obtain a position at your company where I can maximize my management skills, quality assurance, program development, training experience and development of manpower skills.

UNITED LABORATORIES, INC.
Distribution Fulfillment Group
Gate 3 FPDI Compund Pharma Campus, Mamplasan, Laguna
Support Staff
Total Order Management Group
Reason for leaving: End of Contract

• Processed orders using SAP for direct accounts such as Distributors, Wholesalers, Hospitals, Industrials and Supermarkets
• Quality the purchase order received from the account through fax, email, phone and from the Salesman
• Checked the processed order to ensure error-free orders
• Generated and created report for RUD (Rejected Upon Delivery)
• Managed to operate Gentran and Iconnect for CKA (Center Key Accounts) accounts
• Filing of documents for Purchase Orders, CPR, Fact Sheet, Memos, PDEA, S3 License, for future references
• Provided transmittal slip for Purchase Order forwarded to warehouse
• Responsible in monitoring the inventory of office supplies.
• Handled customer’s concerns and inquiries through phone and email

FMC CHEMICAL INTERNATIONAL AG
Specialty Chemicals Group
10/F Net Lima, 5th Avenue corner 26th Street, Bonifacio Global City, The Fort, Taguig
Customer Service Representative – Order Entry Specialist
Biopolymers Division
Reason for leaving: End of Contract

• Received orders from customers locally and internationally through Microsoft Outlook
• Processed commercial orders and send samples using SAP
• Computed for the freights to be paid by the customers
• Arranged booking of processed orders with the carrier and forwarder agents
• Coordinated incoming and outgoing shipments, transhipments, and delivery schedule with logistic agents, suppliers, distributors, freight forwarders and customers including filing and claiming of insurance
• Tracked shipments to ensure cost effectiveness and timely delivery then give updates to customer
• Filed complaints and claimed returns through CRM (Customer Relationship Management)
• Checked the accuracy and consistency of data in L/C (Letter of Credit) for bank to bank transactions
• Prepared sales, purchase, delivery, invoices, custom clearance credit application, BofL (Bill of Lading), L/C and import/export shipping documentation
• Obtained quotations from freight forwarders and insurance companies
• Ensured efficiency of orders and shipment fulfillment
• Used SAP on a daily basis to generate documents and doing data entries

Tertiary: Lyceum of the Philippines University – Batangas 2005 - 2009
Bachelor of Science in Nursing

Secondary: Immaculate Heart of Mary School of Values 2001-2005 Hilltop, Batangas City

Primary: Immaculate Heart of Mary Learning Center 1995-2001
Hilltop, Batangas City

SKILLS

• Proficient using Microsoft Office (Excel, PowerPoint, Outlook and Word)
• Perform duty with minimal supervision
• Have good rapport with people
• Knowledge in SAP


KEY STRENGTHS

Hardworking, flexible, high sense of responsibility, high integrity, and professional work ethics.