business support manager middle east & north africa

„« The main focus to plan, organize, manage and oversee the activities and operations of critical and diverse functions in the areas of Human Resources, Procurement & Supply Chain Management, IT and general administration.

„X March.2010- Present : Business Support Manager
Middle East & North Africa - IPR International Petroleum
IPR Group Of Companies

„X Jan.2009- Feb.2010 : Admin. & HR Manager
Pico International Petroleum Company ‘V Pico Group

„X Jan.2008- Dec.2008 : Admin. & HR Manager
Tecnomare Egypt - ENI Petroleum Group

„X Nov.1992-Dec.2007: Foreign Affairs & Public Relation Manager
Agiba Petroleum - ENI Petroleum Group

Responsibilities:
„« Responsible for all support services in Human Resources, Procurement & Supply Chain Management, IT and general administration.
„« Human Resources: Support HR Manager in delivering a highly skilled, increasingly national organization
„« Information Technology: Support IT Manager in delivering best in class systems
„« Procurement: Support Procurement Manager in driving maximum value from third party contracts and decreasing the procure to pay cycle time
„« Facilities: Support Facilities Manager in decreasing the cost and increasing the quality of service in managing Oil JV facilities.
„« Responsible for instilling a performance driven culture within the Business Support function.
„« Continuously monitoring and evaluating the efficiency of service delivery methods and procedures; assessing and monitoring work load, administrative and support systems, and internal reporting relationships.
„« Identifying opportunities for improvement and directing the implementation of changes.
„« Manage the development and implementation of goals, objectives, policies and priorities. recommend and administer general policies and procedures.
„« Provide oversight for budgets and budget process, contracts, coordinate with Planning & Performance Management.
„« Establish, within resources and policy, appropriate service and staffing levels.
„« Represent the department as a communications liaison, explain, justify and implement assigned programs, policies and activities.
„« Provide leadership for compliance programs and other related activities.
„« Facilitate and coordinate the business plan and strategic planning projects.

1988 - 1992 Bachelor of Commerce & Business Administration
Faculty of Business Administration ‘V HELWAN University

•

2011 - 2013 Master Of Business Administration (MBA)
International Business Administration
Arab Academy for Science & Technology

2006 - 2007 Human Resources Diploma - TUV

Public Relation Skills • Business Administration Skills
• Protocols & Hospitality. • Leadership Skills
• Effective Public Relation in management • Human Resources Development
• Financial Analysis USA Oct.98 ‘V Nov. 98
• Time Management USA Dec.98 ‘V Jan. 98
• Public Relation for success USA Nov.01 ‘V Dec. 01
• Human Resources ENI University Milan ‘V June 2008

Skills and Competencies:
„« Able to align with the company‘¦s culture and values, a visible leader as perceived by colleagues.
„« A proven track record of delivering step changes in performance.
„« A professional who demonstrates a 'take charge' spirit; moves others to action by planning, motivating, organizing, and controlling work being done.
„« Interpersonal skills that establish and maintain excellent relationships and credibility quickly.
„« Solid understanding on site HSE issues and requirements.