Egypt Zones accountACCOUNT

Business Analyst Report:I am responsible for executing various tasks within Business Operations including, conducting billing audits, and working on r


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Education: 5
Experience: 8 years
Relocation: Yes - Domestically

Industry Experience
8 years MIS Management
2 years Process Engineer

Career Objective

Business Reporting Analyst

Professional Experience

Business Analyst Report:
The analytical skill is my favorite tasks, and also my expert.
I am responsible for executing various tasks within Business Operations including, conducting billing audits, and working on renewals and for managing the RMS Deal Approval process.
I had experienced with developed the tool for KPI Dashboard report by using multi tool such as:
•Storing Data in Oracle Database 11g Enterprise Edition R2, SQL Server 2000, and used shell scripts, and awk commands for auto generated report for finance, Billing & VAS Manager, and especially IT Project Manager. Be in charge of accurately and timely preparation and investigation of billing internal control report and IN Platform KPI reports.
•Maintain order process flow rules are followed for RMS Remedy Contract system to ensure proper controls and reporting going forward.
•Develop improved Backlog analysis and tracking to improve the renewal order processing.
•Investigating Provisioning queries and motivation for payment or
Crediting where applicable.
•Reconciliation of Manual Operator Deposit/Withdrawal and Approved.
•ESDAT Subscriber Reconciliation and Subscriber Profile Reconciliation.
•Internal System Auditing of all Camgsm operators used CompTel
Provisioning and IN Prepaid Billing System to ensure accurate
Billings, and determining the % error.
•Planning and organizing a proper level 2 supports to all
Departments involved and work related. Prepare and check the status result of Combined Systems Acceptance Test and maintenance of monthly RMS Supplier dashboard. Develop efficiencies and costs savings in the billing and order processes.
•Doing as a team leader with other involved parties to support them.
•Design Transaction workflow includes a hybrid
. Draw the internal development all VAS services.
• Synchronic facing the distributor.
• A synchronic facing the ALU ICC, and TPS Analysis
. Designing system infrastructure

Eductation

Master degree MBA in Business Management Dec 2008
Bachelor degree Bachelor of Management Information System Oct 2003

Certification

Certificate:Oxford Center for Leadership, United Kingdom Oct 2010
Certificate:Success Mindset Intensive Seminar Mar 2010
Certificate: Diploma of Mobile -PCS communication Charging,OTAR
(Alcatel-Lucent University ‘Lannion’) 15-19/12/2009
Certificate Retail Intelligence Network Operation Management
(Alcatel-Lucent University ‘Sydney’) 19-23 Apr 2010
Certificate Revenue Assurance 12-Aug-2007
Certificate Customer Care 21-Dec-206
Certificate Introduction to Datacomms & Telecom 26-Nov-2006
Certificate SQL Server 2005-2008 Database Programming 18-Jun-2008
Certificate Linux 5 System Administrator 5-Jan-2008
Certificate Oracle 9i, Oracle 11g R2 2002-2013
Certificate Public Relation (PR) 2001

Additional Information

Experiences in Mobile Money system is delivered by Tiaxa’s product, such as Top-Up gateway (TOM) and Balance Advance (BA) project.

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