Account manager

Flexible and confident manager with years of expertise in Manufacturing, Trading And supplying industry management with experience and skills in management, sales and customer services to improve sales, increase profitability and enhance growth.

Professional Experience
2011– Present: Nilufar Trading LLC, Dubai, UAE: - Account Manager.
• Manage sales, finance, administration, accounts payable, accounts receivable, and payroll departments.
• Empanelling new vendors for business enhancements and manage sales activities of the establishment.
• Directs staffing, training, supervising and performance evaluations to develop and control sales program.
• Reviews and analyzes expenditure, financial and operations reports to determine requirements for increasing profits. Determine goods and services to be sold, and set prices and credit terms.
• Establishes financial status by developing and implementing systems for collecting, analyzing, verifying, and reporting financial information.
• Maintaining accounts through developing strong business relationships, communication and providing excellent presentation and customer service.
• Played an important role in making financial decisions and managed the budget of the organization.
• Manage and recruit staff, preparing work schedules, assigning duties, evaluating employee performance.
• Manage customer relationship. Confer with potential customers regarding product needs and advise customers on types of product to purchase and resolve customer complaints regarding sales and service.
• Handle all the facets of a business administration and Handle the tasks of supervising and coordinating the internal and external affairs of the organization, including overall communication with team members.

2009–2011:-Ahila Plywood Industries Kerala, India:- Account Executive.
• Directs and coordinates activities of business operations department, Confers and cooperates with management personnel in formulating administrative and operational policies and procedures.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Liaised between the accounting departments of payroll, account payable and accounts receivable.
• Assisted the manager in various accounting activities and calculating the taxes to be paid at state and federal levels for manufacturing goods.
• Reviews and analyzes expenditure, financial, and operations reports to determine requirements for increasing profits.

• Master's Degree in Computer Application (MCA), University Of Kerala in the year 2009.
• Bachelor's Degree in Mathematics, University Of Kerala in the year 2005.
• Diploma in Business Administration, Indhira Ghandhi National Open University, Delhi.
• Master's Degree in Business Administration (MBA), Pursuing at Indhira Ghandhi National Open University, Trivandrum, Delhi.

Professional strengths:
• Four years of working experience in business development, sales, marketing, client servicing, accounts planning and operation of the organization.
• Comfortable to work in a constantly changing environment without losing track of the ultimate goal.
• Knowledge of business and financial domain and ability to develop and establish financial policies and procedures.
• Good planning, supervisory, decision making and expert in keeping and developing customer relationship.
• Ability to analyze financial data and to prepare accurate reports in a timely fashion.
• Ability to establish and maintain effective and appropriate relationships with the public, various departments, other Authorities, agencies, and employees.

Technical Skills:
• Expert in accounting software Tally, Ms Excel and good knowledge in enterprise software SAP.
• Expert in Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint and Microsoft Outlook Express.
• Operating System: Windows XP, Windows 7, Linux, Android.
• Application: MS Office Packages, Tally, Internet.

Accomplishments:
Improve Business efficiency by providing excellent and qualitative customer services.