Watch Manager (Senior)

Management role

Career Summary
2005 – date Watch Manager (Senior)
Tyne & Wear Fire and Rescue Service
• Providing strong leadership and direction to a skilled workforce of 3 Watch Managers (Junior), 4 Crew Managers and up to 25 fire-fighters across the region
• Providing specialist advice on community safety issues, and also developing and implementing community safety strategies and action plans
• Holding full profit and loss responsibility, with the aim of delivering improved performance whilst managing a decreasing budget
• Implementing the community safety funding process with key partnerships, strengthening working relationships between these partnerships
• Auditing community safety activity and monitoring performance against targets and key performance indicators
• Developing positive partnerships with external agencies, including Police, local councils and youth offending services, and supporting community safety partnerships
• Delivering reports and other data regarding the implementation and development of community safety initiatives
• Planning and delivering information for conferences, seminars, briefings, training, induction programmes, publicity and promotions
• Responding to enquiries from Government, the council and other organisations on community safety matters
Key achievements
• Devising a scheme to employ Community Advocates to represent hard-to-reach communities across the service delivery area
• Project managing a diverse range of community safety projects

1995 – 2005 Operator and Crew Manager
Tyne & Wear Fire & Rescue Service
• Handling emergency calls calmly and effectively in high pressure situations, proving the ability to think fast and relay critical information accurately
• Recording comprehensive data on incidents, monitoring and assessing the availability of resources and maintaining communications equipment within the control room
• Acting as the main point of contact between stations, crews, officers and other colleagues

1986 – 1995 Office Manager
Visage Imports Ltd
• Achieving several internal promotions, initially stating as Office Junior before progressing to Office Manager due to consistently high quality work
• Managing all administration on behalf of international buyers, merchandisers and designers, with additional responsibility as the Director’s Personal Assistant

Education and Qualifications
BA (Hons): Applied Management, Sunderland University, 2012
NVQ Level 3: Emergency Services Control Operations, 1999
Diploma: Secretarial Skills, 1986

I am currently looking to relocate my family to Qatar as my husband has taken up a post. As you can see from my professional experience, I have a wealth of experience in an expanse of disciplines, I am also fully conversant with the running of a local school in my capacity as Chair of the Governing body.