IT - Desktop Support Engineer
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Education: 4
Experience: 11 years
Relocation: Yes - Internationally
Career Objective
To obtain a challenging position in the corporate sector where I can contribute my success and will allow me to expand my education and continue to accumulate my knowledge.
Professional Experience
Desktop / Onsite Technical Support
Helpdesk / Phone Support
Remote Support Engineer
Network setup Support
Garmin GPSmap Support, installation, trainings and seminar (self-study)
Asset Management
Knowledge in Connectwise.
Knowledgeable in installation and configuring of different Windows Operating System: MS Windows 98, MS Windows ME, MS Windows XP, MS Windows Vista, Windows 7, Windows 8 , Windows SERVERS (Windows NT Server, MS Windows Server 2000, Windows Server 2003 /2008.)
Knowledgeable in PC , MAC’s , LAPTOPS, PRINTER, POS software, hardware:
Configuring, Back-up data, Repairing (computer system and networks), Computer Assembly, Installation of OS, Cloning, Loading images , Network set-up & Troubleshooting such as joining Domain, Active Directory, WSUS etc., )
Knowledgeable in Network setup (Cabling, LAN/WAN-TCP/IP, VPN, Wifi, gateway, DHCP, dns, etc. )
Knowledge in configuring mobile devices such as Apple and Blackberry phones.
Knowledgeable in setup and configuring Active Directory.
Knowledgeable in MS Office 2003, 2007.
Knowledgeable in Internet Application and e-mail set up (MS Outlook, Outlook Express, Thunderbird).
Knowledgeable in Remote Terminal Services ( Remote Desktop Protocol, PC Anywhere, Dameware Utilities, and CITRIX).
Posses 1st, 2nd, 3rd Level Desktop Support and meets the required SLA.
Knowledgeable in Safeboot software.
Knowledgeable in anti-virus software (Trend Micro, MacAfee, Norton Antivirus, FEP)
Knowledgeable in re-imaging / system Cloning (NORTON GHOST)
Knowledgeable on Ticket Monitoring (OVSD / Radix- OpenView Service Desk)
Hands-on experience in CISCO routers and switches.
Hands-on experience in Corel Draw, Adobe Photoshop CS3, & Adobe Illustrator.
Hands-on experience in Web Designing.
Hands-on experience in Swish, Macromedia Flash.
I can drive a car and motorcycle (Philippine Drivers License).
Eductation
AMA Computer College
Course: Bachelors Degree in Computer Science
Additional Information
Dear Sir / Madam:
Greetings!
I, Bryan Eugene M. Camarillas, a graduate of Bachelors of Science in Computer Science (1998 - 2002), with more than 10 years of professional experience as an IT Desktop Support Engineer and Asset Management support in a large Philippines IT industries and Singapore.I am very much interested to apply as an IT Support Engineer in your company.
I believe that I am the best person for this job because of my considerable experience, skills, and success. I realized that there are likely other candidates who also have the ability to do this job. Yet, I bring an additional quality that makes me the best person for this job--- My Passion for Excellence. I am passionately committed to producing truly world class results. I am a hardworking, a team player with learning agility, effective communication skills, can perform multi-tasking project, self-motivated and determined to succeed.
I would greatly appreciate an interview at your earliest convenience.
Please see attached CV/resume.
Thank you for your kind consideration.
Respectfully Yours,
Bryan Eugene M. Camarillas
Contact #: +63 915 7951749
Email Add: jbryan23@gmail.com
Skype ID: knights235
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