Administrative Officer

To obtain a position in a company that would trust and let me gain more knowledge and will allow me to utilize my work experience for the benefit of the company as well as my personal growth and advancement.

Prepares patient’s file in accordance to hospital & Insurance companies’ standard procedures & policies.
- Answer designated phone calls in a courteous manner, identifies self and obtains callers reason for calling prior to placing on hold.
- Responsible for file encoding and all kinds of data entries.
- Make appointment for outpatient services as requested, cancel and reschedule appointment as necessary.
- Verifies the patient verbally whether the neither contact details nor insurance information has changed since the appointment was made.
- Responsible for the efficient processing of patient through new patient and established patient registration.
- Identifies co-payment & deductibles for all outpatient services.
- Responds to questions and issues regarding patient billing.
- Responsible for arranging medical records accordingly.
- Collect faxes and distribute to provider on a regular basis.
- Responsible for coordinating the release of medical information to all requesters, including patients, physicians and other healthcare providers.
- Verifies authorizations & rejections to the insurance department for further confirmation in accordance to hospital policy.
- Coordinates to HR administration with regards to administrative tasks through emails and faxes on a daily basis.
- In-charge of the cashiering duties in the absence of the cashier.
- Prepares correspondence for administrative work.
- Obtain quotations for the basic needs of the hospital mainly general maintenance, laundry services, courier, office supplies, and meal for patients, etc.
- Reliable for being a substitute as a “Purchasing officer” in liaison with Procurement & Logistics Department.
- Scanning and filing of files for documentation.
- Coordination with Courier Services such as DHL, UPS and ARAMEX.

 Philippine Women’s University - Taft Avenue, Manila, Philippines
June 1998 – March 2002 (College Graduate, Bachelor’s Degree)
Bachelor of Science in Hotel and Restaurant Management

 Jose Rizal College – Mandaluyong, Rizal, Philippines
June 1994 – March 1998 (High School Diploma Certificate)

 Al Mostaqbal Hospital – Jeddah, Saudi Arabia
July 2010 – Nursing Department Orientation Program
Job Description, Personnel Issues, Custom and Culture, Evolution of Quality, Delivering Good Customer Service.

 Magsaysay Training Center, Times Plaza Bldg. U.N. Ave. cor. Taft Avenue Ermita,
Manila, Philippines
June 2003 – Basic Safety Courses
• Personal Survival Techniques
• Fire Prevention and Fire Fighting
• Elementary First Aid
• Personal Safety and Social Responsibility