Direrector of public works

To control and to be as much as i can with the staff in order to get good rentability and excellent work effeciency

CONSOLIDATED GULF COMPANY (CGC)
DOHA, QATAR November 2012– Present

Position: Product Specialist

Duties and Responsibilities:
 Primarily responsible for marketing and promoting top range products of the company.
 Specializes in product knowledge presentations as per clients requirements.
 Responsible for maintaining marketing targets and product control.
 Gathers regular clients feedback to provide more effective marketing strategies within the specific area of responsibility.
 Controls aftersales concerns by keeping standard policies applicable.

CONSOLIDATED GULF COMPANY (CGC)
DOHA, QATAR September – November 2012

Position: Customer Support Specialist
Duties and Responsibilities:
 Primarily handles customer service issues and telephone inquiries.
 Provide clients with necessary assistance with regards to their respective concerns.
 Deals accordingly to keep the company standards and maintain good relations with clients.
 Responsible in providing customers the utmost service at all time.
 Responsible for proper coordination to all concerned departments in resolving customer’s issues.

Year Graduated: June 2011
School: Higher Institute of Applied Languages and Computer Sciences, Beja
Course: Advanced Certificate in Business English

Year Graduated: June 2008
School: Secondary Education in School AbedLaazizKhouja, Kelibia
Course: Bachelor in Sciences Degree

Trainings and Seminars

July 2010 Language Village Nabeul (LVN)
Certificate of Business Language Training
July - August 2009 Keliboat, Kelibia
Certificate of Business and Customer Management

Special Skills:
 Well adept in communication
 Knowledge in Windows based applications,
 Well trained in Customer Relations
And Product Knowledge Communications

Languages

1. Arabic Read, spoken and written (mother tongue)
2. French Read, spoken and written
3. English Read, spoken and written
4. Spanish Beginner
5. Italian Beginner
Activities and Interests

 Interest in Music and Sports
 Keeping up to date to the worlds news
I hereby certify that all information contained herein are true and correct to the best of my knowledge and belief.