Computer Operator

Overall 10+ years of experience in IT Administration, capable of managing technology projects from concept to completion with remarkable deadline sensitivity. Adopt at consensus building, crisis management, problem-solving and negotiating.

ASAT Computers Dubai, UAE (Sep 2009 - Jan 2014)
Senior Service Operator
• Administration and monitoring of Windows server environments.
• Managing of user support control for Servers & user nodes with Internet access. Print Servers, Routers, UPS Systems, Wi-FI systems and other IT related peripherals.
• Managing of LAN, WAN and WLAN connections.
• Managing Active Directory Domain.
• Managing Tele-Communications.
• Developing, interpreting organizational goals, policies, and procedures.
• Assign and review the work of systems analysts, programmers, and other computer-related workers.
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
• Control operational budget and expenditures.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Manage backup, security and user help systems.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Evaluate data processing proposals to assess project feasibility and requirements.
• Direct daily operations and reviews, analyzed workflow, established priorities, developed standards and set deadlines.
• Stay abreast of advances in technology.

Sivam Computers - Dubai, UAE (May 2006 – June 2009)
Senior Service Operator

MIG Computers - Dubai, UAE (Feb 2003 - March 2006)
Computer Operator

High School

Diploma in Computer Hardware from Microchip Computer Centre.
Windows NT Administration from Global Net Computer.