MCITP with 4 Years Exp.in IT Support
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Education: 4
Experience: 4 years
Relocation: Yes - Domestically
Career Objective
• Windows 2003/2008/2012 Server
• Active Directory, DHCP, FTP and DNS
Professional Experience
• Installation of Operating Systems(Win XP,7,8, 2003,2008,2012)
• Systems and Network support.
• SAP front end installation and configuration.
• Configuration of outlook 2007, 2010 and 2013.
• Technical support to SAP project team.
• Network Printer configuration and troubleshooting.
• OU creation, group policy management
• Mailbox creation in Exchange 2003,2007 and 2010
• AD user creation, OU, Group deletion and modification.
• WDS, WSUS Server handling.
• Escalating the unsolved issues to higher level.
• Handling Web marshal Proxy server.
• Setup video conference between different locations.
• Blackberry Enterprise Server activation.
• Handling Sophos Antivirus server.
• IT Asset management.
• Troubleshooting of Hardware and software related issues.
• Remote desktop administration using Microsoft remote desktop, team viewer, VNC etc.
• Managing Windows 2003, 2008 Active Directory Services.
• Group policy management in 2003 and 2008.
• RAID configuration.
• Installation and configuration of DHCP, DNS, FTP.
• Folder sharing, security permission.
• Installation and configuration of MS communicator and MS Lync.
• Configuration of Exchange, POP3, and IMAP accounts in outlook 2007, 2010&2013.
• Installation of operating systems.
• Installation of Microsoft office and antivirus software.
• Configuring banking Software.
• Printers, Scanners installation and troubleshooting.
• Remote support for users.
• Configuration of Symantec Antivirus.
• Troubleshooting of network issues.
• Assembling of PCs.
Eductation
Year Discipline University/Board College/School Percentage
2007-2010 Diploma in Electronics State Board of Technical examination Govt. Polytechnic college Kasaragod
67
2003-2005 Vocational Higher Secondary School State syllabus State Board of vocational Higher Secondary Examination, Trikaripur
64
2003 Secondary School State syllabus Govt. HSS Udinur 57
Certification
Microsoft Certified IT Professional - Server Administrator (MCP ID: 9953393)
MCITP, MCTS
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