IT Systems Manager

Seeking a rewarding assignment in an Information Technology Senior Management position through skillful approaches in the fields of IT projects, technical architecture planning, Information Systems Integration, Administration and Management

03.2013 – To Date Applications Administrator – Exchange Team Lead Consultant UNSOA, Kenya and Somalia
1. Identified the need for change over of the messaging system from Lotus notes to Microsoft Exchange 2013
2. Project lead for AMISOM messaging. Identified hardware and software requirements and redirected existing resources to the new environment with supporting project documentation for proper handover to AMISOM
3. Single handedly designed the architecture which has enhanced resilience and high availability features
4. My team and I have successfully deployed lab environment. Go-Live is on 01 May 2014.


02.2010 - 02.2013 Systems Administrator-Security and Architecture KenGen Nairobi, Kenya
1. Project lead in the upgrade of physical servers in KENGEN in all the sectors outside HQ. Kisumu, Naivasha and Nairobi. 2. Part of the team that designed and deployed the DR site in KENGEN
3. Deployed the Access Control Management System with Smart Card technology for all staff access into the office building

05.2009 - 01.2010 IT Officer Credit Bank Ltd – Nairobi Kenya
1. Proposed and deployed a LAN/WAN expansion project at Credit Bank to improve connectivity between the branches in Nakuru, Kisii, Kisumu and Nairobi.
2. Proposed a system changeover from Banker’s Realm to T24 as the core banking software as it was more suited to our business needs. The Executive approved the proposal.

02.2008 - 02.2009 IT Services Manager Overdrive Consultants Ltd – Mombasa Kenya
Primary technical contact for critical issues, Supervised all operational and business development activities, maintained and managed all IT Services applications, Scheduled maintenance services to maintain absolute performance
01.2007 - 12.2007 IT Administrator Bunson Travel Service Ltd – Nairobi Kenya
I introduced the mobile office concept where one could work and issue a ticket to a client anywhere via smart devices, extension mobility/ call forwarding and Push email service.

01.2008 - 02.2008 Consulting Developer, IS Solution (Inventory), Tradecon Limited - Kenya
06.2005 - 04.2006 Cyber Manager & Technician, Parklands Intertel Centre – Nairobi, Kenya
01.2005 - 05.2005 User Support - Intern, Kenya Ports Authority - Mombasa, Kenya

Education
2013 – To Date MSc, Information Systems Management, University of Roehampton, London, UK
01.2004 - 12.2006 BSc, Information Technology, Jomo Kenyatta University of Agriculture and Technology
01.2003 - 12.2003 Diploma IMIS, Management of Information Systems, KCA University

Professional Training
August 2013: CH-ENSA- Data Security, Torque-IT, Cape Town
February 2012: MCITP-Microsoft Certified IT Professional Server 2008 and Exchange 2010 Talk-IT, Nairobi
July 2010: Software Quality Assurance and Testing, Tezza Business Solutions, Nairobi
November 2009: Leadership Skills for Successful Performance Management, Capacity Building Institute, Nairobi
September 2009: Supervisory Management Skills, Consultants for Effective Training, Nairobi
November 2006: Advanced Network Administration, CISCO Technologies, Infotech Training Centre, Nairobi

Core Competencies

Leadership and people
Project management
Decision-making and problem solving
Communication

Technical Knowledge

Operating systems: Windows 8, 7, XP; Server 2000,2003,2008,2012 on virtual (Hyper V, Vsphere) and physical environment
Active directory Services: GPO, GPMC, DHCP, WINS, LDAP & DNS and Patching
Email Messaging: Exchange 2007/2010/2013, PowerShell, IBM lotus domino/notes, red hat fedora mail (Linux)
Network administration: Cisco IOS), WAN design, dial on demand routing (DDR), Routers Switches
Helpdesk utilities: pc anywhere, team viewer, dame ware mini remote console, Symantec ghost, track-it (for SLA audits)
System security: Web and Email- Symantec gateway, Kaspersky, cyber roam, web sense, port management, ARR reverse proxy,
Data Centre management system centre configuration manager (SCCM) and backup systems VERITAS and Net backup
Finance and budgeting: bankers realm, MIIPS, SEFAS, bank connect, KRA and CBK returns software, QuickBooks, Sage
Software development: HTML/XHTML, java and javascript, visual basic 6.0, apache and PHP, C AND C++, MYSQL/ SQL scripting
Vendor sourcing: preparing technical specification papers
Project management: PRINCE2 and Critical Chain Project Management (CCPM) methodologies
Training: develop and deliver material to transfer skills to technical teams and users across server and desktop environments.