Administrative Assistant

To work in a challenging job environment that utilizes skills, and offers learning opportunities.

Company Name : Nazih Trading Company LLC, Abu Dhabi UAE
Position : Branch Admin/HR/Secretary
Duration : July 2013 to Present

Duties and Responsibilities:

o Preparing, editing, and sending quotations to clients.
o Assisting the PRO in filing and sending important documents required to process staff/company legal matters.
o Assisting the Inventory In Charge in the stock counting and entering the number of stocks in the system.
o Follows-up on assigned tasks by the supervisor both internally and externally.
o Sorting documents in order and looking after other office matters.
o Preparing the minutes of meeting as required and submitting to the management.
o Maintaining the filing system in a professional way to get easy reference of various letters/faxes received and sent.
o Keeping the office disciplined and confidential in all related matters



Company Name : Sam Ethan’s Food Products, Philippines
Position : Operations Assistant/Sales Representative
Duration : 2010-2013

Duties and Responsibilities:

o Responsible for engaging inbound and outbound customer interactions.
o Respond to incoming customer inquiries (via phone, email and walk-in) as promptly as possible.
o Deal patiently and knowledgeably with customers and enters orders quickly and accurately.
o Execute sales processes including quoting, sampling, and follow-up.
o Contacts buyers and arrange for purchasing and delivery of food products.
o Performs administrative and clerical duties.

Company Name : Cyber City Teleservices Ltd, Philippines
Nature of Business : Call Center
Position : Customer Service Representative / Call Center Agent
Duration : June 2001- September 2004

Duties and Responsibilities:

o Assist customers with their queries and problems by phone and e-mail.
o Establish and maintain contacts with new and existing customers as per the direction of the supervisor.
o Help customers place new orders easily.
o Forward important and serious matters to the seniors.
o Transfer urgent calls to the required departments quickly and accurately.

Educational Attainment:

College : Holy Angel University
Course : Bachelor of Science in Office Administration Major in Travel Management
Year : 1997-2001

Professional Profile:

o Sound educational background
o Forward thinking having great attention to detail
o Independent, self-motivated and able to work under pressure
o Solid foundation on customer care and relations
o Strong interpersonal and negotiating skills
o Communicate effectively with individuals at all levels
o Highly motivated and driven to achieve set goals and targets
o Ability to prioritize work and meet deadlines, good time management skill
o Excellent Computer Skills (MS Office Word, MS Office Outlook, MS Office Excel. MS Office PowerPoint)