IT SYSTEM ENGINEER

IT COMPUTER TECHNICAL SUPPORT ENGINER

• Installing and up grading hardware’s and software’s and providing complete assistance while configuring hardware’s, software, and peripherals of the end user systems
• Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
• Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails, or in person
• Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc.
• Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
• Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.
• Providing 1st/2nd line support to users.
• Installation and support of telecommunication equipment.
• Maintaining a log of all problems detected and system backups.
• Responsible for maintaining backups and for project work such as new builds.

GRADUATION IN BACHELORS OF COMMERCE

IT HARDWARE&NETWORKING

NOTHING AS SUCH