Recruitment and Retention Manager

Joined the company as a Charity Fundraiser towards the end of his MBA programme, and within six months he had two promotions.Looking to build upon skills to seek a career in Recruitment/Management.

October 2011- present Recruitment and Retention Manager (North-West)
Home Fundraising – Liverpool, United Kingdom
Home Fundraising raises money on behalf of 36 of the UK’s leading charities in 15 regions covering the whole of the UK. Some of the big names are CRUK, Macmillan, Marie Curie, British Heart Foundation, Oxfam, Save the Children, NSPCC, RSPCA. Since its birth in 2001, it has raised over £400 million making it the biggest door to door company in Europe.
The role:
High volume recruitment of Charity Fundraisers and Team Leaders which involves posting jobs online, screening CVs, conducting telephonic, group and individual interviews, recruitment fairs, induction, processing HMRC required documentation for all staff, site visits to monitor PFRA guidelines, new starter reviews, performance management, grievances, organising quarterly socials and awards ceremonies. Influenced changes to the role in terms of structure and processes to adapt to the evolving market and to be conducive in meeting targets.

May 2008 – September 2011 Team Leader
Home Fundraising – Liverpool, United Kingdom
Managing a team of up to 15 Charity Fundraisers which involves mentoring, performance management, assessments, strategic management of territory, validating donors, and maintaining team KPIs . Broke the record for attaining the highest amount of donors in a week.

April 2007 – February 2008 Deputy Fundraising Manager
Home Fundraising – Bristol, United Kingdom
Managing a region of 250 staff which involves team leader meetings, charity presentations, petty cash, payroll, operational management, disciplinary procedures, site management, quality control and driving performance. Helped the region grow from 150 staff to 250 staff within 7 months.

December 2006 – March 2007 Team Leader
Home Fundraising – Liverpool, United Kingdom (see aforementioned)

August 2006 – November 2006 Charity Fundraiser
Home Fundraising – Liverpool, United Kingdom
Raising awareness and inspiring potential donors to commit to a specific charity on long-term basis through direct debit. It’s done door to door working in various teams all over the North West region.

2005-2007: MBA (Masters of Business Administration) - 2:1
International Business - Liverpool John Moores University
2001-2004: B.COM (Bachelors of Commerce) - First
1999-2001: ‘A’ levels (Business Studies) – First 75% overall
(All the above qualifications meet all the required testification)

Achievements and skills
• Won the 3rd place across the UK for the best Recruitment and Retention results in 2012, 2nd place in 2013 and currently the first place for 2014 which’s done by recruitment advertising, candidate generation and selection, employee engagement, decision making, client relationship, networking, head hunting, negotiation and perseverance.
• Influenced the company’s recruitment marketing material (Interview slideshow presentation, flyers, posters) through commercial awareness, analysing, problem solving, sales opportunities and communication by working with others.
• Two managerial promotions within 6 months (Team Leader and Deputy Fundraising Manager) achieved by continuous improvement, leadership, team work, meeting goals, team priorities and maintaining high level of business performance.
• Helped the Bristol region grow to almost twice its size in 7 months as a Deputy Fundraising Manager, also as a Team Leader handled twice the average size teams. This was achieved by performance management, managing change, planning and delivery of work, encouraging referrals within the company, building profitability and by the development of others.

Languages
English -native, Arabic – native, Hindi – fluent and French - basic