Egypt Zones accountACCOUNT

Sr. Project Manager with Over 14+ Yrs of Exp in Project Mgmt,PMO,Transition Mgmt,Delivery/Account Mgmt,Resource Mgmt,Team Mgmt,Quality Mgmt,ProcessOPS


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Education: 5
Experience: 15 years
Relocation: Yes - Internationally

Industry Experience
14 years Project Manager
8 years Customer Service

Career Objective

Seeking challenging Leadership & Senior Management assignments in Project Management, Operation Management, Delivery Management & Transition Management with a reputed organization; which encourages learning, creativity.

Professional Experience

Certified Project Management Professional (Prince 2) with 14+ years of experience in Project Management, Transition Management, Operations Management, Sales Management, Project Planning, Time Management for BPO (Inbound & Outbound), KPO (Data Mining/Data Analysis) & S/W Projects Implementations & Migrations. Core expertise in Project Management, Operations Management, Service Support, Sales Management, Customer/ Client Management, Strategy planning, Contract management, People Management, Time Management, Training, SLA Management & Transition Management, Procurement Management & Process Optimization (Improvement) & Business process Re-engineering.

Eductation

Masters In computer Application from IGNOU

Certification

∞ Certified Project Management Professional – Prince 2 (Practitioner)
∞ Certified Six Sigma Black Belt from American Society for Quality
∞ Certified ITIL V.3 Foundation Professional
∞ Trained & Certified CMMI ATM (Appraisal Team Member) by SEI
∞ Proven track record of governance over transition of projects.
∞ Successfully completed PMP Exam preparation Certification Course (35 hrs) as per the PMBOK- 4th Edition, PMI, USA. From CGN, Asia-Pacific, India.
∞ Successfully completed a 3 days training program Conducted by CII on LEAN, Six Sigma BB
∞ Have adequate knowledge on Six Sigma, LEAN & ISO
∞ Heading the Process Optimization & Business process Re-engineering for the current projects.
∞ Currently playing a Master Black Belt Role (Mentor Role) in Six Sigma Initiatives (projects) in the organization.

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Egypt Zones
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