Challenging position, where I can fulfill my experience and improve it in to a career to allow me utilize my communication and customer relation skill

•Quick learner with ability to grasp new ideas and put it into action for a better job outcome•Enthusiastic, committed: can be counted on to get the job right and on time. •Skilled in handling increasing level of responsibility

•To welcome the customers in a courteous and to answer the phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to be the relevant personnel (Service Advisor ). Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction. Call to the customers to get follow feedback on their visits to ATM. Support the reception in managing the courtesy vehicles with additional details and traffic department on contact.
•I have many duties and responsibilities being the Customer Care Representative – contacting the customers for the appointment, collecting a feedback for the service, arranging the parts for the vehicles and give approval for the fixing. Relics the parts from the other department, contact the customer for the delivery cars and checking the job with is done. Dealing with other department and communicate with others job.

• COMPUTER COURSE
Baumansky University of Bachelor & Technology
In Moscow
280 hours accomplished in this course.

• BACHELOR OF SCIENCE IN COMMERCE
Musical University "Leneskiy Pedegogicheskiy University"
Moscow, Russian Federation
Year 2000-2004
Professional Music Teacher