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To bring passion for excellence, a commitment in achieving results and thrives in a challenging, multi-faceted environment resulting in optimum utilization of my potential for your Organization. All I believe in providing outstanding performance

„X Baggage services agent
Qatarairways: Feb 2013 - present
-working on altea Amadeus system .
-Handling customer service duties
-Making and handling baggage claim reports, settlement
-Follow up the files to ensure maximum satisfaction of passengers
-Making reports to higher staff on operations
-Ensuring on time performance
-Making basic tracing and communications via worldtracer
-preparing and cooperate in making shift reports .
„X Direct sales agent postpaid project
Vodafone Qatar: Nov 2012 - Jan 2013
-Introducing the postpaid product to the market
-Maximizing the sales rate in a competitive environment
-Leading a team of retailers in different areas
„X Business delegate
Gala oil Algeria: Sep 2011- Apr 2012
-Represent the company in salons, fairs and conferences
-Making market research about the prices of gas and oil in the area
-Expand the company presence in the national territory
-Taking monthly orders and manage the system of the delivery
„X Store manager.
Bipcell : Jan 2010 - Aug 2011
-Manage the sale process
-Provide the latest product to the store
„X Person in charge for sale and customer relations
Lotus plus: May2007-May2009.
-Purchased merchandises
-Developing effective sales incentives
-Formulate daily and weekly sales and activities reports
„X Consultant
Oriflame cosmetics: Jun 2006 ¡V Jun 2007
-Introduce the product in the Algerian market
-Maximizing the sales
-Motivate the new staff to achieve the company goals

„X MBA: Windham university, Virginiastate, June 2014.

-General management GPA3.33,


„X Bachelor degree¡¦s: University of oran Algeria 2011

-Marketing management.

„X Certeficate of studies : oran chamber of commerce Algeria 2006
-accounting
„X Aviation trainings: Qatar Airways