IT technician

software, hardware, network, support computers

Judiciary committee of Brčko District Brčko, BiH 2010 - Present
IT Technician

Planned, assembled and installed computer systems in designated networks as per specifications.
Installed and configured IT network components and assisted in the implementation of designed IT network configuration.
Performed customer services on different firms’ departments and resolved hardware and software technical problems in the system elements after detailed analysis, including computer failures and software malfunctioning.
Monitored and administered IT systems of firms and made recommendations to senior managers regarding hardware replacements, upgrades and new installations required.
Provided solutions and technical guidance to clients facing technical issues and difficulties.
Maintained records of hardware issues, performance and supplies.

Sector technology Brčko, BiH 2006 – 2010
IT Technician

Provided complete in-house technical support and understanding for STVs growing computing systems and applications.
Monitored new IT developments and applied to STV where there is a benefit to the business.
Supported the various systems and software packages currently in use.
Provided a capability to tailor and customise functions and applications to improve work practices.
Maintained all hardware, software, applications and interfaces.

High school (Electrotechnical)