Customer Service/Trainer/Quality Assurence/Team Leader/IT/Network Engineer
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Education: 4
Experience: 3 years
Relocation: Yes - Internationally
Career Objective
To secure a challenging and technology focused position in a high growth organization with considerable advancement opportunities.
Professional Experience
Customer Service Rep/ Tech Support - (ZAIN) - Extensya-Jeddah-Saudi Arabia (July 13 Present)
Station Supervisor/Roving CCRC - MMMP-Jeddah-Saudi Arabia (Sep 13 Oct13)
Tech Support/Customer Service Rep- (ZAIN) - Etisal Group-Jeddah-Saudi Arabia (July 12 June13)
Quality Assurance Officer/Trainer Tele Logic - ISB-Pakistan (Jan 11 Sept 11 )
Eductation
Iqra University Islamabad, Pakistan. (2008 - 2012)
BS(Telecommunication and Networking ) 4 Year Program - 144 Credit Hours
Pakistan International School, Riyadh, KSA (2006- 2008)
HSSC (Higher Secondary School Certificate) FBISE Group : Pre-Engineering
Pakistan International School, Riyadh, KSA (2004- 2006)
SSC (Secondary School Certificate) FBISE Group : Computer Science
Certification
Cisco Certified Network Associate, CCNA (Corvit Training) (May 2009 June 2009).
Advance Linux (REDHAT), (Corvit Training) (May 2009 June 2009).
Microsoft Certified Solution Expert (MCSE), (Corvit Training) (Sept 2014 Nov 2014).
Additional Information
Achievements
1st Position in Mobile Application Development Contest (Tech IQ-2011(IUIC)).
ZAIN Best Customer Service Award 2012(Proud to be part of team) .
ZAIN Quality Achievement Certificate (98%) (Aug 2012).
ZAIN Quality Achievement Certificate (100%) (Apr2013) .
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