Head of Human Resources

15+ years of combined human resources experiences from hospitality industries and non-hospitality firms with focus on leading the Organizational Learning, Development, Organization Capabilities, Change Management and Diverse Work Culture Management.

Director of Human Resources
The Address Dubai Mall
Emaar Hospitality Group
Achievement: Improvement of ESS from 76 to 79, increase of 100% manning from 85% in 3 months, innovation of associate activities and renovation of back of the house areas
(August 2014 – present)

Human Resources Brand Champion/Director of Human Resources
Raffles Makkah Palace
Achievement: Successfully open the hotel with 380 colleagues and 100% pre-opening hotel completion within 3 months prior to hotel opening. Setting up policy and procedures, Lead the Operational Hotel SOP including training and controlling high turnover from 35% to 20% annually.
(May 2010 – July 2014)

Director of Colleague Services
Mandarin Oriental, Jakarta
Achievement: Successfully re-open the hotel after 2 years closing with 430 colleagues, 100% pre-opening training completion, Implementation of Employer Branding to attract candidates within 2 months prior to the opening.
(March 2009 – April 2010)

Director of Human Resources
W Retreat & Spa Maldives
Starwood Hotels and Resort
Key Roles: Continue the ongoing pre-opening process, responsible for the overall human resources function: Recruitment, Employee Housing, Employee Relations and Engagement, Induction and Training.
(August 2007 – December 2008)

Director of Human Resources – Indonesia
InterContinental Hotels Group – Indonesia
Based at InterContinental Resort Bali
Key Roles: Oversee the Human Resources strategy and operation of based hotel and driving the Corporate HR Initiatives throughout five IHG properties in Indonesia.
(June 2005 – July 2007)

Director of Human Resources - Indonesia
InterContinental Hotels Group – Indonesia
Based at Crowne Plaza Jakarta
Key Roles: Oversee the Human Resources strategy and operation of based hotel and driving the Corporate HR Initiatives throughout five IHG properties in Indonesia:
(December 2003 – May 2005)

Director of Human Resources
Shangri-la Jakarta
Key Roles: Responsible for the overall human resources function: recruitment, employee facilities, employee relations, compensation benefit, industrial relations induction and training for 1200 employees including casual workers
(June 2002 – November 2003)

1988 - 1996 S.Sos - Bachelor Degree of International Relations, the Faculty of Social and Political Science, Airlangga University, Surabaya.

April 2015 Behaviors Based Interviewing Skill Certification by Emaar Hospitality Group

December 2014 DISC, Motivators, AI Trimetrix Certification by Emaar Hospitality Group.

November 2011 Certified Strategic Human Resources Practices, School of Industrial and Labor Relations, Cornell University

April 2008 Leading Starwood at Le Meridien, Jaipur Rajashtan, India

March 2008 Star Finder E-Recruitment at Starwood Hotels and Resort, Singapore

November 2001 “Behavior Interview Technique and Improper Business Practices (Risk Management Consulting) at Mandarin Hotel, Jakarta

August 2001 “Learning Organization Workshop” consisting of Systemic Thinking, Myers Briggs Type Indicator, and Learning Organization Modeling at Menara Peninsula Hotel, Jakarta.

June 2001 “Change Enablement Workshop” by PSC at Andersen – Prasetio Strategic Consulting

Place/Date of Birth : Surabaya, 30 April 1968
Permanent Address : Payana Regency kav.8 Jalan Padang Udayana, Denpasar Barat, Bali
Nationality : Indonesian
Religion : Moslem
Marital Status : Married with 2 (two) children of 16 years and 14 years old.
Height/Weight : 171 cm / 78 Kg
Interest : Culinary, Golfing, Travelling, Leisure Reading, Badminton, Water Activities.
Passport Number : A 1758773 Date of Expiry: 5 February 2017
Blood Group : - B -
MBTI Types : Introvert, Sense, Thinking and Judgment (ISTJ)
Learning Interest : Business Management, Leadership, Recipes, Geography and History.
Visa Status : UAE Residence Visa - Transferable