curriculum vitae

Good understanding of the job Recognizing difference Adaptability and integrity Enthusiastic, courteous and helpful to colleagues and customers.

WORKING EXPERIENCE
2010JAN-2011JAN BAOBAB BEACH RESORT
DUTIES SECURITY



2011 JAN-JULY THE YAS HOTEL, ABU-DHABI
DUTIES CONCIERGE/BELL BOY
RESPONSIBILITIES
To make sure concierge desk and store is clean and well organized.
Maintain an effective communication with all related departments to ensure smooth service.
Do the room orientation and give the direction to the guest about Abu Dhabi areas.
Room move and provide good service to the guest.

2011 AUGUST-2012 AUGUST MEYDAN HOTEL, DUBAI UNDER TRANSGURED
DUTIES CONCIERGE/BELL BOY
RESPONSIBILITIES
Maintain awareness of guest profile through opera system.
News papers delivery in the morning to the rooms.
Deliver guest messages and other deliveries immediately without delay in professional manner
Maintain an up to date knowledge of the hotel and local service.
Receive guest in professional and friendly manner.


2012 AUGUST - 2014 AUGUST THE ADRESS DOWN TOWN HOTEL
DUTIES BELL ATTENDANT
RESPONSIBILITIES
Good understanding of the job
Recognizing difference
Adaptability and integrity
Enthusiastic, courteous and helpful to colleagues and customers.







2014 AUGUST UP TO DATE BLACKSTONE HOTEL
DUTIES CONCIERGE
RESPOSINBILITIE
Make dining and other reservations for patrons, and obtain tickets for events.

Provide information about local features such as shopping, dining, nightlife, and recreational destinations.

Make travel arrangements for sightseeing and other tours.

Receive, store, and deliver luggage and mail.

Perform office duties on a temporary basis when needed.

Pick up and deliver items, or run errands for guest

certificate of primary education with utange primary school
certificate of secondary education with likoni secondary school

certificate in information technology with mombasa college of professional studies.

Good understanding of the job
Recognizing difference
Adaptability and integrity
Enthusiastic, courteous and helpful to colleagues and customers.