Manager,International Relation, Sales,Customer Service, Administration

To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION& ADMINISTRATIVE skills to benefit mutual growth and success.

2010- Till present: United Nation; Branch Manager, Jericho Branch
Micro-Finance Program.
Main Duty:
• Responsible for the general management, administration and security of the Micro-finance and Micro enterprise Program’s branch office
• Is responsible for the productivity, cashiering and accounts of the Branch Office Supervises the finance, accounts and administrative staff of the Branch Office.
• Supervises the work of the Area loan Supervisors and Collection Officers.
• Delegates and supervises the activities of the Branch Office’s Compliance Consultant in
Coordination with Senior Compliance Consultant.
• Maintains the financial and accounts procedures and controls of the Branch Office.
• Reviews, verify and recommend the approval of loans.
• Drafts Branch Office correspondence and prepares monthly and periodic reports on branch office activities.
• Supervise coach staff to achieve results-based targets.

2008-2010: JICA (Japan International Cooperation Agency) & Palestinian Land Authority
Project Coordinator& Administrative Assistant
Main Duty:
• Assisting JICA and Fin map expert team during their stay in Jericho and Ramallah.
• Cooperating with the executive director on the project implementation.
• Coordinating activities between JICA expert Team and the Ministry of Local government in Jericho and Fin Map expert team with the Palestinian land authority in Ramallah.
• Follow up the daily work of the project land settlement in Ramallah and the solid waste Management in Jericho.
2004-2007: Bell Canada, National Bank of Canada and La caisse populaire des Jardins.
Montreal Canada.
Customer Service Advisor & Direct Marketing
Main duty:
• Responsible for providing a full range of financial banking products and services
(Personnel loans, line of Credit, Investment, Credit cards).
• Protect and increase Bell Canada Company’s market share and revenues by promoting the sale of products and services (Telephone, Cellular, Internet, and TV Cable).
• Listen, Evaluate and answer customer needs and give better solution

2003 : Master degree in Economics
University of Caen (Basse-Normandie) France.
Concentration in Poverty measurement.

2000 : Bachelor Of International Commerce
- Major (international trade), Minor (Marketing).
- European Business School (Lyon) France.

1993 : High School (Jericho- West Bank)