Egypt Zones accountACCOUNT

office secretary-3 years experience in uae


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Education: 3
Experience: 9 years
Relocation: Yes - Domestically

Industry Experience
8 years Customer Service
2 years Customer Service

Career Objective

To apply my knowledge and skills in your company and to be dedicated in maintaining high quality standards.

Professional Experience

• Prepare prequalification documents
• Maintain and control documents for Abu Dhabi Site
• Coordinate and liaise with Dubai Branch for related matters of Abu Dhabi Branch
• Ensure that all documentation at Abu Dhabi Branch is as per Company standard (as per company HSEQ Procedures and policies)
• answer phones and transfer to the appropriate staff member
• take and distribute accurate messages
• greet public and clients and direct them to the correct staff member
• coordinate messenger and courier service
• receive, sort and distribute incoming mail
• monitor incoming emails and answer or forward as required
• prepare outgoing mail for distribution
• fax, scan and copy documents
• maintain office filing and storage systems
• update and maintain databases such as mailing lists, contact lists and client information
• retrieve information when requested
• update and maintain internal staff contact lists
• type documents, reports and correspondence
• co-ordinate and organize appointments and meetings
• monitor and maintain office supplies
• ensure office equipment is properly maintained and serviced
• perform work related errands as requested such as going to the post office and bank

Eductation

PUERTO GALERA ACADEMY
SECONDARY SCHOOL : BATCH 2003
GRADUATE
PRINCE OF PEACE COLLEGE
HOTEL AND RESTAURANT MANAGEMENT
GRADUATE : BATCH 2011

Certification

SECRETARIAL SKILLS FOR EXECUTIVE SECRETARIES
NADIA TRAINING INSTITUTE
Al Salam St, Abu Dhabi, UAE
OCTOBER 27, 2013 TO NOVEMBER 21,2013

Additional Information

• Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.
• Prepare and manage correspondence, reports and documents.
• Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.
• Contributes to team effort by accomplishing related results as needed.
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Implement and maintain office systems, schedules and calendars.
• Organize internal and external events.
• Maintains customer confidence and protects operations by keeping information confidential.
• Handle incoming mail and send mails to designated personnel or customers.
• Provides historical reference by utilizing filing and retrieval systems.
• Set up work procedures and collect information maintain databases.
• Prepare and mail cheques.
• Operate office equipment such as printers, copiers, fax machine and the like.

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Chemicals Batteries

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