Javed Akhtar
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Education: 4
Experience: 7 years
Relocation: Yes - Internationally
Career Objective
Experienced professional attuned to ever-changing needs of business. Astute in economizing and identifying areas in need of improvement, with the vision and implement successful action plans.
Professional Experience
Over 7 years’ of experience working in Client Services and executive operations management role in organizations.
Hands on experience in, Work Force Management, Backend/Transaction processing & Customer Service.
Demonstrated business acumen in leading and managing the operations, effectively controlling Attrition and Shrinkage, achieving higher rate of organic growth.
Adept at suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence.
Proficient in mapping business requirements (requirement analysis), preparing the detailed process flow for functional requirements.
Demonstrated ability to work independently / cooperatively as a part of a large / global team to meet project objectives & deadlines.
An effective communicator & People Manager with strong analytical, problem solving & organizational abilities. Possess a flexible attitude.
Eductation
B.Com from Calcutta University 2009.
I.S.C from Delhi Board in 2006.
I.C.S.E from Delhi Board in 2004.
Additional Information
AREAS OF EXPERTISE:
People Management.
Operational Management.
Analysing statistical data.
Customer Care & Services.
Product knowledge.
Business Consultancy & Analysis.
Multi-Tasking.
Detailed Oriented.
Operation Management.
CRM.
Effective Coordination.
Administrative.
Trouble Shooter.
Quality Assurance.
MS Office.
Communications and Engagement.
Hot Categories
Chemicals
Batteries
