IT SUPPORT TECHNICIAN

Having the willingness to learn and grow personally and professionally, I am looking for a position in a company that needs and values quality customer service and system maintenance.

Desktop Support Engineer AB Solution 2013-15
Diagnosis of desktop, application, networking and infrastructure issues. Experience of supporting a wide and varied client base. Troubleshooting PC’s, laptops and mobile devices. Installation and support of telecommunication equipment. Maintaining a log of all problems detected and system back ups. Responsible for maintaining backups. Windows XP/Vista/Windows 7/Windows8 , Ms Office, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configuration


SYED JALAL UDDIN MAHMOODY
IT SUPPORT TECHNICIAN Father’s Name Syed Nizam Uddin Mahmoody Date Of Birth June 29,1991 Cell UAE +971 565384927 Cell Pakistan +92 322 2617879 Email syedjalaluddinmahmoody@gmail.com Skype s.9_major Nationality Pakistani CNIC 42501-0274988-5 Passport NR0159881 Languages English and Urdu/Hindi

Syed Jalal Uddin Mahmoody
IT Desktop Support Hewlett-Packard (HP) DUBAI 2014 (3 months) Workshop Troubleshoot, maintain upgrade Network and Desktop Installaling Configure,troubleshoot Softwares Windows and Servers
IT Technical Support Engineer Pharma Professional Services (PPS) 2012 -13 Provide end user support working on the internal trading floor local exchanges build, configure and upgrade workstations, laptops mobile devices Troubleshoot, maintain upgrade Network and desktop managed servers Manage and execute user desk moves, adds changes User provisioning user accounts, mobile devices, vpn, directory permissions Automate repetitive system administration tasks Evaluate and recommend new hardware software technologies or solutions Documentation of support processes.

University Of Karachi 2013 Bachelor Of Computer Science (B.CS)