Cindy Kim - CV

Willing to work in a dynamic, challenging and growth oriented company that allows me to utilize my knowledge and experience to contribute for the growth of the organization.

NCS/ACS Project III – Deloitte Consulting LLP / Department of State 2015 - 2016
• Responsible for integration of current or new applications into technical infrastructure
• Experience with performance troubleshooting and data analysis
• Provide guidance to project or work with teams as needed and also work with Business side of codes, impact analysis, and communication
• Knowledge in Pivot, IVAMS, CCD, CCR, CEAC, NIV, EVAF, IVIS, IVO, EDP, and NVC
• Proficient in Oracle development environment SQL, PL/SQL, SQL *Plus, SQL*Loader, Toad

System Administrator – Washington Headquarter Services / Pentagon 2014 – 2015
• Strong experience in designing, implementing, and maintain current Windows server products
• Install software applications on both database and web application servers
• Experience in failover, disaster recovery, and business continuance
• Document and analyze problems, and publish maintenance schedule
• Coordinate with developers for backup, rollback, and recovery plans
• Configure, maintain, and support of production databases in an enterprise operations environment

Network Operations Center - DARPA Defense Advanced Research Projects Agency 2013-2014


• Support for Government and Contractor Personnel for computers, software packages, network services, and Internet Applications
• Monitor network systems for error conditions, performance issues, and attempted intrusion
• Conduct Network data back-up on designated network systems
• Observe computer systems, peripheral equipment, and network monitors to detect error conditions
• Install software on workstations and portable systems
• Manager user accounts through Embassy Wave Encryption, SharePoint Extranet, and NetIQ
• Oversee all facility equipment including HVAC, UPS, Fire Protections Systems, and Access Control equipment
• Troubleshoot BlackBerry, iPhones, iPads, HP Printers, Smart boards, VTCs, PC’s, Dell and MAC Laptops and Desktops

Information Specialist – IntelliDyne, LLC. 2012 - 2013

Bachelor in Business Administration - University of Maryland