Head of Sales Development & Product Development

My prime objective is to co-operate with an ambitious team through which I can apply my enthusiasm to the utmost and build the experience that would allow me later to achieve our targets set; to obtain a challenging job in a well reputed organization

Jammal Trust Bank S.A.L – Head Office, Verdun, Beirut, Lebanon.
Date : April 1st 2011 till Date.
Title: Head of Product Development & Sales Development
•Responsible for setting the retail products sales goals and expectations for each branch and employee.
•Responsible for ensuring that the top performers are recognized for their success.
•Responsible for achieving results by designing incentive compensation plans with profit and sales objectives. Ensuring the incentive compensation program motivates the staff and rewards superior results.
•Responsible for improving revenue growth through effective communication at all levels of the bank.
•Responsible for tracking sales and service for better measurement.
•Responsible for using job descriptions and performance appraisals to direct and evaluate success.
•Responsible for the development and design of retail banking asset and liability products to meet customer segmentation requirements. Responsible (Primary contact) between the bank and third parties.
•Act as a Project Manager for all card products in order to liaise the necessary product setups with CSC, financial product revenues and product portfolio management.
•Responsible for the development and design of customer loyalty programs
•Responsible for product profitability and to ensure that the product operates as required through system and channels.

National Bank Of Umm Al Quwain (NBQ) – Retail Banking Group, Dubai Main Branch, U.A.E.
Date : January 25th 2009 till June 30th 2010.
Title: Sales Manager
•To lead the branch in liaison with the Branch Manager, in order to effectively ensure the achievement of retail assets and liabilities targets / business development objectives and implementation of sales culture in the branch, while adhering to Bank's policies and guidelines.

Mashreq Bank – Retail Banking Group, Merchant Services Unit, Dubai, U.A.E.
Date : January 15th 2004 till 17th Dec 2008
Title: Assistant Vice President/Relationship Manager
•To plan, manage and grow the entire acquiring business in the assigned territory and business segment.
•Responsible for the entire revenue, volume and number of merchants in the assigned area.
•Manage and direct the sales and support teams to achieve targeted volumes as well as service levels.

2000 Diploma in Aerospace Engineering – Emirates Aviation College

1998 High School Diploma - St. Mary’s Catholic High School

2016 Course name: Consumer Protection in Banking & Financial Services
Type: Seminar
Date: 28 & 29 January 2016
By: FRI – Finance & Risk Institute

2015 Course name: Internal Control
Type: Workshop
Date: 19 November 2015
By: Workshop Facilitator, Mr. Elie Safar, MBA, CPA, CIA

2013-2014 Course name: Lebanese Financial Regulations
Type: Intensive Course
Date: From the 18th of November 2013 till the 21st of January 2014
By: “Ecole Superieure des Affaires” in cooperation with the “Chartered Institute for Securities & Investment”

2011 Course name: Negotiating Skills
Type: Workshop
Date: 18 & 19 July 2011
By: Association of Banks in Lebanon in cooperation with Starmanship & Associates

2016 Exclusive interview on Tele Liban Channel – Discussed and explained the Lebanese Central Bank Circular 134 and the Banking Control Commission in Lebanon Circular 281 and its impact on the financial sector and the insurance industry. https://m.youtube.com/watch?v=LJstDSG1mgw

2013 Awarded “Best Banking New Product Lebanon 2013” from “Global Banking & Finance Review” for one of the products that was proposed, implemented and launched by the Department which I was heading during my working career at Jammal Trust Bank.

2008 Awarded Certificate for playing a commendable role in managing Gitex 2008- Mashreqbank.

2008 Awarded Certificate for taking lead in Gitex promotion list 2008 – Mashreqbank.

2007 Awarded "Silver Star" for performance during 2007 – Mashreqbank.

2006 Awarded prize for “Best Business Development Executive” – Mashreqbank 2006.

2004 Awarded certificate for playing a commendable role in the successful launch of Mashreqbank WOW Credit Card.