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Developer- Coordinator-Admin-Training


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Education: 5
Experience: 4 years
Relocation: Yes - Domestically

Industry Experience
1 years Customer Service
1 years Computer Systems Analyst
2 years Information Systems/Technology

Career Objective

To obtain a suitable job that made me grow and learn

Professional Experience

London Center for Training, Abu Dhabi - UAE
Period of March 2016 - Present
Hob Title: IT Training Development Supervisor / ICDL Instructor
Responsibilities, Duties & Objectives:
• Identifying training market needs.
• Designing and expanding training and development programs based on the needs of the organisation and the individual
• Maintain training courses outline database.
• Maintain and publish training schedule and e-calendar.
• Delivering ICDL & Office courses

Khwarizmi Continuous Education Center, Abu Dhabi-UAE
Period of: September 27th, 2015 – December 2016
Job Title: IT Training Supervisor / ICDL Instructor
Responsibilities, Duties & Objectives:
• In charge for marketing and sale new IT courses to corporate and public sectors
• Maintain training courses outline database
• Maintain Trainers (in-house & Part-time) profiles database
• Assist in allocating part-time trainers and consultants.
• Support training programs by coordinating activities for training events including scheduling training rooms, sending notifications, scheduling attendees, assist in creating and preparing course materials including tests, evaluations, handouts, and other training aides
• Prepare training reports and individual training records.
• Attending meetings with potential clients as well as instructor’s, in additional to team members and take minutes of meetings.
• Prepare Certificates of Attendance.
• Manage training department communications.
• Maintain and publish training schedule and e-calendar.
• Teaching courses such ICDL Base Profile Certification and Office 2010 – L1


The Mind Gym at First Gulf Bank business school, Abu Dhabi, UAE,
Period of: April, 2015 – August, 2015
Job Title: Training Coordinator - Client Service Officer (Temporary Position)
Responsibilities, Duties & Objectives:
• Co-ordinate with vendors multiple training sessions from start to finish within required timeframes, in additional to planning out trainings (outsourced or in-house)
• Search on market for potential trainings and vendors.
• Answer clients’ questions and inquiries via phones, e-mails and faxes.
• Update database on the internal systems and maintain employee training records

Eductation

2011 Master in IT Management (September 2011)
University of Wales, Newport - United Kingdom
Majors Courses: Information Management – Management Accounting – Operations Management & Organizations – Computer Intelligence – Design Study – Project Management – Quality Management – Strategic Planning
Dissertation Research: E-Commerce in the UAE

2007 Bachelor of Science Degree in Computer Information System (January)
Sudan University of Science & Technology. Khartoum, Sudan
Graduation Project: Virtual collage (E-learning)

Certification

ICDL Base Profile Certified
ICDL Standard Profile Certified

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