ama mensimah resume

Looking forward to work and grow in a challenging environment with my passion for excellence; keen on helping to create value and satisfaction for all stakeholders by assuming a role which allows me to take responsibility.

CLERK, DEC,2015 –OCT,2016
GCB BANK LTD, TREASURY UNIT, -GHANA, LIBERTY HOUSE, ACCRA
· Rediscount of Treasury bills
· Correspondent to all branches through emails and telephone calls
· Resolve any customer complaints.
· Provided customers with information to address enquiries regarding products and services.
· Resetting of the central security depository passwords for all staff for Treasury bill processing
· Redemption of Treasury bills

NATIONAL SERVICE PERSONNEL, NOV,2014 – DEC,2015
GCB BANK LTD, INVESTMENTS AND SECURITIES – GHANA, LIBERTY HOUSE, ACCRA
· Registration of clients for Treasury Bill Client IDs using Bank of Ghana's Software: Central Securities Depository (CSD).
· Administrative duties
· Training officers from the various branches on the use of the CSD
· Customer Service
· Assisting and supporting other colleagues, officers and managers in the department.

INDUSTRIAL ATTACHMENT, JUNE,2014 –AUG,2014
GCB BANK LTD, NOSTRO UNIT – GHANA, LIBERTY HOUSE, ACCRA
· Worked in a busy team of twenty to reconcile Foreign and Forex accounts with the General Ledger.
· Responsibly monitored and reviewed accounting and related systems report for accuracy and completeness.
· Established the position of accounts by listing all outstanding items.
· Organized values obtained from reconciliation and balanced the account by ensuring that the General Ledger Balance plus Nostro credit less Nostro debits equals the balance on the Nostro accounts.

INDUSTRIAL ATTACHMENT, JUNE,2012 –SEPT,2012
GCB BANK LTD, ACCOUNT UNIT- GHANA, LIBERTY HOUSE, ACCRA
· Received SWIFT statements relating to Foreign Accounts and branch transactions on Forex accounts
· Working in a team, I helped coordinate the figures making sure they are in agreement and are accurate without money being fraudulently withdrawn from an account.
· I was solely in charge of about fifty (50) folders in the Nostro department and had the role of updating and filing them for authorized branches

EDUCATION AND QUALIFICATION
· [September 2016-To date], Professional Qualification Level 7, Charted Institute of Personnel and Development (CIPD)
· Member of the Chartered Institute of Personnel and Development(CIPD)
· [September,2016-To date] De Montfort University, England, Masters in Human Resource Management
· [August,2010-June,2014], University of Ghana, Legon, Bachelor of Arts in English and Psychology
· ICT Training @University of Ghana ICT Centre – Proficient Ability in using Microsoft Office; Word, Excel, Power Point
· [October 2006-May 2009], Aburi Girls’ Senior High School, Aburi, West African Certificate Examination(WASSCE)

· [September 2016-To date], Professional Qualification Level 7, Charted Institute of Personnel and Development (CIPD
· Member of the Chartered Institute of Personnel and Development(CIPD)

Skills &Abilities
· Team leadership
· Ability to work under pressure
· Meet strict deadlines
· Methodical
· Resolve conflicts
· Good inter-personal human skills
· Self-motivated team player
· Passion for excellence
·Accomplishments
· Collaborated with a team of twenty in the upgrading of a new software: Central Security Depository software for all 157 GCB branches in Ghana to improve productivity.
· Led a team from my department to train staffs of GCB Bank Ltd from 157 branches in Ghana on how to use a new software to reduce cost.
· Successfully reduced the use of paper by updating and encouraging the use of computer database to store documents. This saved money and time and improved the security of documents as well as increased customer satisfaction.
Projects
· Investigated the impact of workplace conditions on employee engagement: A case study of a UK based company
Additional Information
· Proficient in English language and basic French
· Interest: Reading motivational books, sports (Handball), counselling, volunteering, general research (surfing the internet)
Effective at prioritizing workload in a fast-paced environment