hr executive, admin coordinator,customer service

To acquire growth oriented position which helps in building a purposeful career and contribute towards fulfilment of organisational and individual goals, while consistently enriching both.

Aster Hospital, Dubai (January 2017 – Present)
Work as Customer Service Executive


•Welcome & greet patients & ask query of the patient as per set checklist
•Patient Registration with the help of HIS registration module
•Ask about the health problem of the patient and refer to the concerned doctor
•Appointment booking & Package promotion
•No-shows are contacted and rescheduled accordingly
•Problem solving & Patient Relation
•Insurance Coordination
•Doctors Schedule Preparation

Hotel Le Royal Meridian, Chennai (June 2015 – July 2016)
Worked as Human Resource Administrative Assistant

•Provides job for candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities;
•Administers student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility.
•Monitors unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review.
•Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.
•Orients new employees by providing orientation information packets; reviewing company policies.
•Updates job knowledge by participating in educational opportunities; reading professional publications.
•Accomplishes human resources department and organization mission by completing related results as needed.

Hotel Grand Estancia, Salem (April 2014 – February 2015)
Worked part time as Human Resource Coordinator

Roles & Responsibilities

•Facilitating human resource processes
•Administering employee health and welfare plans
•Acting as a liaison between employees and insurance providers
•Resolving benefits-related problems
•Ensuring the effective utilization of plans related to HR programs and services
•Administering health and welfare plans, including enrollments, changes, and terminations
•Answering employee requests and questions
•Assisting with new employee hiring processes
•Reconciling benefits statements
•Conducting audits of payroll, benefits, and other HR programs, and recommending corrective actions
•Assisting with the performance review and termination processes
•Assisting with the recruitment and interview processes

MBA, PGPCET (Anna University) - 80.7%
Specialisation: Human Resource & Finance
B.Sc Physics - 83.5%