Human Resources Manager

To pursue a human resources management position with a power brand company and contribute a fair and consistent high performing leader with a proven track record of maintaining and enhancing company standards for an effective workforce.

Work History
10/05-present Comcast, Human Resources Manager,
Pittsburgh and Lower Burrell, PA


Specialization in progressive labor relations and employee relations.
Managed direct field support for multiple unionized high customer count business partnerships.
Progressive track record and career mobility based on engagement and performance metrics improvement in challenging work environments.
Reputable firm, fair and consistent proven managerial approach resulting in significantly less labor disputes.
Expertise also includes contract interpretation, administration and adherence, compliance, policy administration, safety, benefits, workers' compensation, LOA, ADA, recruitment, on boarding, performance management, corrective action, and HRIS/SAP.
Active contributor to labor negotiations teams including a merger of two units.
Served as a regional change agent for streamlining pre-launch activities for unified approach in transition of HR Shared Services Delivery Model.
Change methodology training experience.
Net Promoter System acumen in support of transforming the customer experience.
Conducted skilled investigations for operations assigned (i.e.: engineering, technical operations, warehouse) and held primary role for ethics employee line investigations in the Keystone Region.


01/02-10/05 SMG, David L. Lawrence Convention Center, HR Manager Pittsburgh, PA
Facilitated corporate initiatives to include training.
Dealt with various laborer, teamster, carpenter, electrical, and other union contracts and built rapport, support and communication.
Gained useful EEOC position statement writing, hearing testimony and statistics compiling experience.

12/98-10/01 Giant Eagle, Co-Manager, Butler, PA (Independent Store)
Promoted corporate departmental specialists’ suggestive selling.
Managed day-to-day operational needs to increase sales and HR functions.

11/95-12/98 Firm Security Systems, Human Resources Director, Pittsburgh, PA
Developed the company’s first human resources function.
Involved heavy recruitment for security guard personnel and investigators, finger
printing.
Handled all HR administration for sister company, Equity Protections Services as well.

Education
Master of Arts: Human Resource Management and Industrial Relations, Graduate School of Human Resource Management and Industrial Relations, St. Francis University, Pittsburgh, PA
Bachelor of Science: Management, Minor: Communications with a concentration in Public Relations, St. Francis University, Loretto, PA

Immediately available