Collection & customer relation team leader
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Education: 2
Experience: 10 years
Relocation: No
Career Objective
Real eso
Professional Experience
Embed World class customer service
Educate customers on the benefits of making timely Payments.
Collecting past dues installments from clients.
Meeting with client to give them the appropriate deals and Reschedule offers.
Handle clients complains.
Take the necessary action against the refuse to pay A/c s.
Identify high risk and skip accounts for referral to legal Dep. And take the correct action
prepare analysis reports for the total portfolio delinquency, MIS reports and KPIs.
handle bad debt a/c and take a termination decision .
Prepare memos to be raised to top management.
Eductation
Faculty of engineering mechanical department power section
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